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What is Universal CityWalk?   
Universal CityWalk Hollywood is a three-block entertainment, dining and shopping promenade. Options include more than 30 great places to eat and 30 unique shops, a 19-screen movie theatre featuring a seven-story-high IMAX®, indoor skydiving and three night spots including Howl at the Moon. For a complete list, please view the Shop, Dine and Play Pages.

How much does it cost to enter Universal CityWalk?    
There is no entrance fee to Universal CityWalk Hollywood! There is a cost associated with Parking.

What are your operating hours?
Universal CityWalk's hours of operation vary at different times for the year. For the most up-to-date hours, visit the CityWalk Events page. Hours reflected are minimum operating hours for all CityWalk businesses with the exception of night clubs. Retailers, Restaurants and Night Spots may choose to open earlier or stay open later. Please check with the individual establishment for exact operating hours.

What restaurants / retail stores / night spots are at Universal CityWalk?    
For a complete list, please view the Shop, Dine and Play Pages.

Where are you located?
Universal CityWalk is located north of downtown Los Angeles, California right next to Universal Studios Hollywood. For more information and directions to Universal CityWalk, visit our Directions & Transportation.

How much is parking?
For information on our parking rates and other special parking promotions, visit our Parking page.

Are there concerts at Citywalk?    
Yes – throughout the year, we have free concerts at 5 Towers! Please check the site often for upcoming performances.

Is there a separate parking for motorcycles?   
General parking fees apply to motorcycles. There is no separate parking for motorcycles. For information on our parking rates and other special parking promotions, visit our Parking page.

Do you have lockers at Universal CityWalk?    
Yes, lockers are located next to Hot Topic and accept both cash and credit cards.

Do you rent out wheelchairs?    
Yes, wheelchairs are available at both Universal CityWalk valet areas for a rental fee of $7.00. A valid picture I.D. must be present in exchange for usage.

Who do I contact to perform at Universal CityWalk?    
If you are interested in performing at Universal CityWalk, please check our talent website.

What is your smoking policy on Universal CityWalk?   
Smoking on CityWalk will only be permitted in designated areas: the west side of Palm Court and the area adjacent to Jurassic Parking Garage by Woody Woodpecker Lot. In addition, night club guests will be permitted to smoke on club patios during club operating hours, at club management's discretion. All other areas outside of these designated smoking areas will be smoke free.

Is there a curfew for guests under the age of 18?    
Pursuant to L.A. County Ordinance Section 13.56.010, all guests under 18 years of age must be in the presence of an adult guardian after 10:00pm.

Is bus parking available for groups?    
Groups arriving on buses may drop off and pick up guests at the 15-minute drop off and pick up area located across from the Universal Studios Hollywood entrance. Guests on buses that choose to park will be charged the standard $17.00 RV parking rate and will be directed to an open parking lot. Guests on buses that choose to park in the drop/pick up location will be charged the $25.00 Preferred Parking fee and will be allowed to park there.

Are there ATM machines located on Universal CityWalk?
Yes, ATMs are located throughout CityWalk. For information on locations visit our Additional Info page.

Is there a Lost and Found at Universal CityWalk?    
Yes, all inquiries for Lost & Found at Universal CityWalk can be made by calling (818) 622-3522.

Are there any programs offered to school groups?    
Yes, Universal Studios Hollywood offers field trips to students. For more information on planning a field trip, visit theUniversal Youth Programs page.

Where can I find information about photographing or filming at Universal CityWalk?    
All inquiries regarding filming can be found at the Media Relations page.

May I conduct a survey or distribute items to CityWalk guests?    
Such activity can only be conducted with prior written permission from the management of Universal CityWalk. Guests should reach out to CityWalk Operations.

Are pets allowed on Universal CityWalk?    
Service animals as required by state and federal law are permitted at Universal CityWalk.

Are there bicycle racks available on Universal CityWalk?
Bicycles racks are located at Palm Court between Dodgers Clubhouse and ANGL. Bicycles may not be secured to any common area or tenant structure.

Universal CityWalk enforces a Code of Conduct. A full copy of the Code of Conduct can be viewed at the CityWalk Security Office.